Updating service books blackberry
This often fixes issues with receiving email and other data connection issues on your Black Berry (BB).
If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
So you got a new Black Berry or you are simply tired of your old operating system on the device and want to want to upgrade it?
If you have never done this before, there are a few things you need to know.
Simply follow the steps mentioned above if, for any reason, the App Loader is not detecting your Black Berry.
Take out the battery and connect the Black Berry via USB.
Service books are sets of instructions that provide the Black Berry smartphone with the information required to interact with the Black Berry® Infrastructure.
Service books also turn on specific services on the Black Berry smartphone.
Carefully place the battery back in the Black Berry without unplugging it from the USB port.
If the service book for a specific service is not received or is removed, then it may be necessary to send the service books to the Black Berry smartphone again.
You might need to send service books for the Black Berry Internet Service to a Black Berry smartphone for one of the following reasons: You can send service books to your Black Berry smartphone using the Black Berry smartphone or the Black Berry Internet Service web site.
You can install the OS issue by other carriers or a leaked OS, but with the latest DM, RIM has blocked that feature.
So even if you have installed the OS update, DM will not detect it.
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It will detect the official OS if it is issued by your carrier.