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Every password reset, user info update, group membership modification in Active Directory involves skilled personnel whereas users can quickly and easily perform these tasks for themselves.
Providing users with the possibility of Active Directory self-service saves valuable human resources and streamlines updating of the directory information.
Azure AD Connect will be now the only directory synchronization tool supported by Microsoft as Dir Sync and AAD Sync are deprecated and supported only until April 13, 2017.
NOTE: Instead of a non-reputable domain, Microsoft recommends using a verified domain that seamlessly matches a verified domain in Office 365.
Empowering regular users to manage their own distribution lists can significantly cut down the time spent to provide employees access to necessary resources, reduce organizational Help Desk costs, and as a result, make the organization more productive.
Using Adaxes Web Interface, users can add or remove themselves from distribution lists or even security groups, provided they have appropriate permissions.
You can configure the Self-Service Web Interface to display only the information that users need to see, customize the form used to edit their personal information, define what operations users can perform by themselves, customize the Active Directory search capabilities, and much more.
Every day help desk and IT personnel waste time handling minor problems that regular users can solve by themselves.
As the installation via Express Settings is perhaps the most commonly used scenario, I will use it as an example in this article.
Express Settings is an option to go if you have a single-forest and use password synchronization.
So accuracy and timely update of Active Directory information is highly important.
To improve the quality of the information stored in Active Directory and reduce the costs related to unnecessary waste of IT staff time, users should be given the possibility to update their personal information by themselves.
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To keep these activities under control, their execution can be permitted only after an approval from a responsible person is obtained.